Your privacy is important to you and is equally important to The FGB- Company S.L. This Commercial Data Privacy Statement, referred to throughout as the Privacy Statement, provides three important pieces of information:
- How The FGB- Company S.L. collects personal data from you;
- What personal data The FGB- Company S.L. collects from you through our interactions with you or through our marketing of products and services to you, whether directly or through our affiliated companies; and
- How we use that personal data.
This privacy policy (“policy”) will help you understand and describe how our company uses and protects the data you provide to us when you visit and use [blog URL] (“blog”, “service”). It is our intend to balance our legitimate business interest in collecting and using information received from and about you with your reasonable expectations of privacy.
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
For the purposes of applicable data protection law, we, the business unit for this website, are the controller of any personal information collected from you on this website or otherwise for conducting or developing our business with you.
The FGB- Company S.L. collects personal data from you so that we can operate effectively and provide you the best services and products. You provide some of this personal data directly, such as when you create an account on our websites or our mobile applications, when you browse or order products or services through our websites, when you interact with our online chatbox, customer contact centers, or our sales representatives, when you order products or services on your own behalf or on behalf of your organization, respond to our direct mail solicitations, electronic and Internet marketing campaigns, newsletters, and promotional campaigns, when you contact us to request literature, information, or support, and when you respond to satisfaction surveys. We also collect some personal data by recording how you interact with us by using different technologies, such as through small text files stored on your device(s) that are commonly known as “cookies,” and by collecting your personal ordering history to better predict the products and services that you might purchase in the future.
What User Data We Collect Automatically
When you visit this website, our server automatically collects certain browser or device generated information, including but not limited to your:
- Name and Contact Data. We collect your first and last names, e‐mail address, job title or role, billing and delivery addresses, name of the organization you represent, telephone and fax numbers, and other similar contact data.
- Demographic Data. We collect personal data about you such as the country where you live or work, your department in the organization you represent, your industry, your professional interests, and your preferred language.
- Interests and Affiliations. We collect data about your professional interests, such as the industry where you work, the categories and types of products and services that you are or might be interested in, and our publications that you subscribe to. In addition to the personal data you explicitly provide to us, we may infer your interests from other data that we collect. Date, time and duration of your visit.
- Personal Content. We collect the content of your files and other communications when necessary to provide you with information about products and services and support for those products and services. For example, if you transmit a file containing picture of a damaged shipment, we collect the content of that file to assess your claim.
We do not use this automatically collected information to try to identify you, however, we may associate it with the information you provide voluntarily, as detailed below.
For reasons of technical security, in particular, to prevent attacks on our web server, we store the respective data for a short period of time.
Information You Provide
In using the Services, conducting business with us, or seeking to conduct business with us, you may voluntarily provide personal information to us in the following ways:
- by filling in forms (for example, a ‘Contact Us’ form), on our website or at a trade show or anywhere else we conduct business;
- by creating an account to use the Applications;
- by downloading documentation and/or applications from our website;
- by subscribing to newsletters or other communications;
- by corresponding with us by phone, e-mail or otherwise using our contact details; or
- by applying for a job, work placement or internship.
Typically, the personal information you give us may include your name, username, company name, address, e-mail address, phone number, job title, function, industry/sector, whether or not you are a student, corporate payment information, information made available on social networking sites, and any personal details required to resolve any enquiries or complaints. This information is required to enter into a contract with you (such as in anticipation of an employment contract or a purchase agreement or the provision of services such as the download of information from our website) and failure to provide any information may result in our inability to provide requested services or products or consider your application for employment.
Information We Obtain from Third Parties
We may also obtain information about you and the company you work for from third parties, including social media and data augmentation services.
Why We Collect Your Data and How We Use Personal Data
The FGB- Company S.L. uses the personal data we collect from you or about you for two primary purposes:
- to operate our business and provide you with the products and services we offer and you purchase; and
- to communicate with you, including through our efforts to promote, educate and make you aware of our business, products, and services.
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
- To customize our web according to your online behavior and personal preferences.
Other Uses
- Providing products and services: We use data to carry out your transactions with us and to provide our products and services to you.
- Customer support: We use data to repair, replace, or refund products or services, provide required regulatory information, and provide other customer support services.
- Product and service improvement: We use data to improve the performance of our products and services and to develop new products and services.
- Business operations: We use data to develop, aggregate, and analyze information so we can operate and make informed decisions about our business.
- Communications: We use the data that we collect from you to communicate with you and personalize our communications with you.
Many processing activities that we conduct on your personal data are done with your consent. You may revoke your consent at any time with future effect. We request that you send an e‐mail to the e‐mail address in this Privacy Statement in order to revoke your consent. The data processed before we receive your request may still be legally processed, and any data processed as part of performance of a contract to which you are a party or that is processed for the purposes of legitimate interests will also still be processed.
Safeguarding and Securing the Data
The FGB- Company S.L.U. is committed to securing your data and keeping it confidential. The FGB- Company S.L.U. has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
Once you agree to allow our web to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).
The data we collect by using cookies is used to customize our web to your needs. We use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser.
Our web may contain links that lead to other websites. If you click on these links The FGB- Company S.L. is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
- When you are filing the forms on the web, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
- If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
The FGB- Company S.L. will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
